We offer customization service since we work so closely with crystal chandelier manufacturers which is NOT something that can be offered by other online lighting stores or physical local stores at all. If you did not find the chandelier exactly as you expected on our website, no matter whether it is related to size, color, and even style, feel free to reach out to us at support@sofary.com and we are always here to help. To start with, feel free to check out the wide range of crystal chandelier styles that we have on our website.

Customize Size & Color

If you find a specific design of chandelier that you like, but you just need a different size or color.

Simply send us an email to support@sofary.com with the following information

1. Which product – it will be best to send us the SKU number or the link to the product.
2. The specific color that you want for the base, like gold or chrome.
3. The specific size about the width, depth and height, like W 32” X D 10” X H 10”. Not sure what size to choose for your space? No worries, check out this detailed chandelier size guide blog that we wrote which should be able to answer most of your chandelier size questions and guide you to choose the right size.

Our designers will get back to you within 1-2 business days with a quote. And we will send you a customized invoice through email once you are ready to place the order.

NOTE: Customized items are covered by our 1-year manufacturer warranty, however, not eligible for cancelation, return, or exchange. Customized invoice will take 8-10 weeks with free shipping. Expedited shipping is availbale with extra cost.

Customize Design

If you have a specific chandelier design in your mind and did not find it on our website, we could be able to help as well.

Simply send us an email to support@sofary.com with the following information

1. An image or simply a design drawing of the chandelier that you want.
2. The specific color that you want for the base, like gold or chrome.
3. The specific size about the width, depth and height, like W 32” X D 10” X H 10”. Not sure what size to choose for your space? No worries, check out this detailed chandelier size guide blog that we wrote which should be able to answer most of your chandelier size questions and guide you to choose the right size.

Our designers will get back to you within 1-2 business days with a quote. And we will send you a customized invoice through email once you are ready to place the order.

NOTE: Customized items are covered by our 1-year manufacturer warranty, however, not eligible for cancelation, return, or exchange. Customized invoice will take 8-10 weeks with free shipping. Expedited shipping is availbale with extra cost.