We purchased the smaller round rustic modern crystal chandelier from Sofary directly and wanted to hang it pendant style from a swag hook. Overall, beautiful chandelier, but as others have said (either here, or on other review sites), the installation is tricky and the instruction manual isn't clear. It has a few typos and is missing key details of how to assemble the piece, which takes one star away from the otherwise strong attention to detail in the design and in the customer service.
It came within a week, had all parts, and everything was in good condition. The instruction manual covers how to hang the bell, and how to install the crystals, but does not explain how to set up the wiring in the canopy. I emailed customer support, and they sent me a youtube video of a walkthrough of the assembly and installation, which really should be on the website and have a QR code on the manual to access.
The crystals took my partner and I about 1.5 hours to assemble together. The wiring for the canopy was tricky - the bracket inside the canopy was too high and I couldn't get the assembly to close, so I had to remove a nut to shorten it, which made it harder to get the main wire assembly through the pocket that lets you connect them to each of the three light fixtures. The bell installation was straight forward since we already had a box in place.
We used 6 E12 dimmable bulbs and have the power supply on a dimmer. Overall, the light is good and it looks quite classy!